Privacy Policy
Last updated: 3 May 2026
Infogaytion™ (“we”, “us”, “our”) is operated by Infogaytion (Pty) Ltd, a registered South African private company.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Infogaytion platform.
Infogaytion is intended for users aged 18 years and over.
1. Who This Policy Applies To
This policy applies to:
- Visitors to the Infogaytion website
- Registered users and business accounts
- Individuals or organisations submitting or claiming listings
- Users participating in platform features such as Perks Passport
- Users participating in promotional features or future paid services
2. Information We Collect
a) Information You Provide
We may collect information you provide directly, including:
- Name and email address
- Business or organisation details
- Listing information (venues, events, professional services, businesses, and support organisations)
- Claim verification information
- Images or logos you upload
- Messages or enquiries sent to us
- Information provided when subscribing to newsletters or updates
b) Automatically Collected Information
When you use the platform, we may collect limited technical information such as:
- IP address
- Browser type and device information
- Pages visited and interactions
- Referral source
This information is used for security, analytics, performance monitoring, and platform improvement.
3. How We Use Personal Information
We use personal information to:
- Create and manage user accounts
- Review, publish, and maintain listings
- Process listing claims and verification
- Deliver platform features, including Perks Passport
- Communicate about submissions, claims, or account activity
- Send marketing communications where consent has been provided
- Maintain platform security and prevent misuse
- Improve platform functionality and performance
- Comply with legal obligations
We do not sell personal data.
4. Perks Passport & Platform Activity Data
When you use Perks Passport, Infogaytion may process limited activity data to operate the feature.
This may include:
- Perk activations
- Redemption timestamps
- Listing interactions
- Notification engagement
This data is used to:
- verify platform activity
- enable redemption flows
- provide engagement insights to listing owners
- support platform functionality and improvements
Listing owners only receive aggregated activity insights and do not receive personal member data unless explicitly provided by the member.
Infogaytion acts as the data controller for this processing and does not act as a processor on behalf of listing owners.
5. Analytics & Tracking
Infogaytion uses analytics and webmaster tools, which may include:
- Google Analytics
- Google Search Console
- Bing Webmaster Tools
These services help us understand how users interact with the platform and improve performance and visibility.
Analytics providers may collect technical information such as device identifiers, browser information, and usage data in accordance with their own privacy policies.
You can control cookies and tracking preferences through your browser settings.
6. Email Communications
If you register an account or subscribe to updates, we may send:
- Account-related notifications
- Submission or claim updates
- Platform announcements
- Perks-related notifications (where applicable)
- Marketing communications (where consent has been given)
Email communications may be delivered using third-party providers.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Transactional emails necessary for platform operation may still be sent.
7. Payments & Financial Information
If you participate in paid services or features:
- Payments will be processed securely via Stripe or another regulated payment provider
- Infogaytion does not store full payment card details
- Payment providers process financial information in accordance with their own privacy and security standards
We may store limited transaction metadata (such as payment status or billing identifiers) for record-keeping purposes.
8. Public Information & Listings
Information included in approved listings may be publicly visible.
Claim verification details and internal moderation notes are not publicly displayed.
9. Third-Party Service Providers
To operate the platform, Infogaytion uses trusted third-party service providers, which may include:
- Hosting and database services
- Edge and security infrastructure
- Email delivery services
- Analytics services
- Payment processors
These providers may process personal data on our behalf or as independent controllers in accordance with their own privacy policies and applicable laws.
10. Social Media & External Platforms
Infogaytion maintains official social media accounts.
If you interact with Infogaytion through social media platforms:
- Your interactions are governed by the privacy policies of those platforms
- Public comments or messages may be visible according to your privacy settings
- We may receive limited interaction or profile information where you choose to engage with us
Infogaytion does not control how third-party social media platforms collect or process personal data.
11. Data Retention
We retain personal information only for as long as necessary to:
- Operate and improve the platform
- Maintain submission and claim records
- Fulfil legal or regulatory obligations
You may request deletion of your account, subject to operational and legal requirements.
12. International Data Processing
Infogaytion may use service providers located in different countries. As a result, personal data may be processed outside your country of residence.
We take reasonable steps to ensure appropriate safeguards are in place where required by applicable law.
13. Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure.
While no system can guarantee absolute security, we take responsible steps to safeguard data.
14. Your Rights
Depending on applicable law (including POPIA or GDPR where relevant), you may have the right to:
- Access personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, contact:
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on the platform.
16. Contact
If you have questions about this Privacy Policy or how your data is handled: